Our Hotel

Enhance your visit to Memphis by staying at our 100% smoke-free hotel. Well-appointed guestrooms feature plush Hyatt Grand Beds along with state-of-the-art media and work centers. Modern conveniences include 42-inch HDTV, Cozy Corner sofa sleeper, and bathrooms with granite countertops and complimentary premium amenities. Stay connected to your world with free Wi-Fi and remote printing.

Enjoy a complimentary hot breakfast each morning you’re our guest along with an outdoor swimming pool and 24-hour fitness center. Onsite restaurants offer freshly prepared sandwiches, salads, pastries, and Starbucks® specialty coffees. There’s even a full-service bar where you can order beer, wine, and cocktails. What’s more, we feature flexible space for business meetings and social events.
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Hotel Features

  • Complimentary hotel-wide Wi-Fi Internet access
  • Gallery Menu, Fresh 24/7 with mouthwatering options including our signature flatbreads & more
  • Enjoy your complimentary a.m. Kitchen Skillet™ served daily, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.
  • Grab 'n Go case offers new sandwiches & greens from our Gallery Menu and bottled beverages for moments on the run
  • Intimate Bakery Café serves Starbucks® specialty coffees & teas, premium beers, wines & cocktails
  • Self-service check-in/check-out kiosks
  • Audio visual equipment
  • Complimentary 24-hour Stay Fit® fitness center with Life Fitness® cardio equipment
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Maps and Directions

From Memphis International Airport: Take I-240 East to Exit 15A (Poplar Avenue East). Turn right on Ridgeway and then right on Park Avenue. Turn left on Primacy Parkway.

From Nashville: Take I-40 West to I-240 South (towards Jackson, MS). Take Exit 15 (Poplar Avenue East). Turn right on Ridgeway and then right on Park Avenue. Turn left on Primacy Parkway.

From downtown Memphis: Take Riverside Boulevard South. Merge on I-55 South. Travel approximately 5.6 miles and take I-240 East via Exit 6A and 6B towards Nashville. Travel approximately 10 miles and take Exit 15A Poplar Avenue/Germantown. Turn right on Ridgeway Road then right on Park Avenue. Turn left on Primacy Parkway.

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Pet Policy

For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered.  Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered.  Guests stay 30 + nights, please contact the hotel.  The fee(s) will be inclusive of taxes.  A maximum of 2 dogs per room are permitted.  Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion.  All pets must be housebroken.

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Hyatt Place Memphis/Primacy Parkway
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Check-in/Check-Out

Check-in Time: 3:00 PM
Check-out Time: 12:00 PM

1220 Primacy Parkway, Memphis, Tennessee, USA, 38119

  • Tel: +1 901 680 9700
  • Fax: +1 901 681 0102